SECONDARY CARE UK

AI Medical Scribe & Receptionist for NHS Trusts & Outpatient Services

Clinic letters during the clinic. Not after it.

HealthOrbit captures the outpatient consultation, the ward round, and the MDT in real time, and produces the clinic letter, discharge summary, or board round note ready for your sign-off.

Book Demo

Demonstration interface using fictional data only.

Monday, 27 January · 12:35 PM
Clinical NotesTranscript
☷   SOAP   × + Add document
▣   SOAP⌄Customize style⌄✎   ⧉   ⋯

S — Subjective

Patient reports a persistent fever, fatigue and difficulty completing normal daily activities.

O — Objective

  • Temperature elevated
  • Appears fatigued
  • Reports acute joint pain

A — Assessment

  • Suspected viral infection
  • Further review recommended

P — Plan

Arrange testing, fluids and follow-up review.

Session 1 · DEMO-0103Monday · 6:30 PM▶   2:30
00:10

Doctor: Please tell me how you have been feeling and when the symptoms started.

00:18

Patient: I have felt unwell for several days, with fever, dizziness and tiredness.

00:31

Doctor: I will complete the examination and arrange the appropriate tests.

Illustrative demo · Sample data
The Problem

Clinical Documentation AI for Secondary Care

Outpatient backlog isn’t only a capacity problem. It’s a documentation problem.

Consultation in clicnic

Morning

Dictation Queue

After Clinic

Typing and Drafting

Afternoon

Review and finalise

End of day

Sent to GP

(by post or email) · 1-7 days later

!

Every consultation generates a letter to the GP, a note to the patient, and an update to the record. Most consultants leave the clinic with a stack of letters to dictate later. Junior doctors finish ward rounds and start writing them up. Discharge summaries arrive on the GP’s desk a week after the patient has gone home.

HealthOrbit changes the order of operations: the document is ready when the consultation ends.

What it does

AI Scribe for Secondary Care

Four Clinical Documents. One Ambient Capture.

Outpatient Clinic Letter

Drafted in your trust's letter template, with history, examination, diagnosis, plan, and follow-up clearly set out. You review, edit, and sign -- dispatched through your normal pathway.

Ward Round Note

Captures the bedside review, the team's discussion, and the plan. Produces a structured note for the patient's record and, where appropriate, the job list for the team.

Discharge Summary

Assembled from the admission record, daily progress notes, and the discharge conversation. Reaches the GP the same day, not the following week.

MDT and Board Round Notes

Captures the decision, the rationale, and the named action owners -- so the meeting output is filed before the team has left the room.

AI Receptionist in Secondary Care

Built for Outpatient Departments

Most outpatient departments are run on phones.

Patients call to confirm, rearrange, cancel, or chase. Orbit Reception Agent handles those calls, specifically:

  • Confirming or moving appointments in your PAS
  • Calling patients ahead of the clinic to confirm attendance and gather pre-visit information
  • Calling DNA patients to rebook before they fall off the pathway
  • Handling pre-procedure information calls in the patient's preferred language

This frees outpatient admin teams to focus on the complex pathway work that needs human judgement.

AI Voice Agent
FOR THE CCIO AND DIGITAL TEAM

AI Solutions for NHS Secondary Care Built for Trust Assurance

Built for trust assurance, not retrofitted into it.

HealthOrbit is on the NHS England AVT Supplier Registry. The evidence pack is available via the National Commercial and Procurement Hub.

Assurance

  • DTAC submission ready
  • DCB0129 manufacturer clinical safety case
  • DPIA template and ICO-aligned data flow diagrams
  • Penetration testing reports, ISO 27001 and Cyber Essentials Plus
  • UKCA-marked Class I medical device

Integration

  • HL7 and FHIR APIs for EPR write-back, with a documented integration pattern for Cerner, Epic, System C, and Allscripts
  • Active Directory and SSO via SAML or OIDC
  • All data processed and stored in the UK
  • Audit trail for every clinician interaction with every note
HOW IT WORKS

Getting Started with Scribe for Secondary Care UK

One specialty, one site, thirteen weeks.

Week 1 to 2

Scoping

Information governance, integration scoping, pilot cohort

Week 3 to 4

Setup

Technical setup, training, dry run.

Week 5 to 12

Live Use

Weekly check-ins. Adoption and outcome reporting.

Week 13

Review

Pilot review. Decision on expansion to further specialties.

Book a Demo

See AI for Secondary Care UK Working in Your Practice

Give your clinicians their evenings back.

A 30-minute call with our team. We’ll show HealthOrbit working in a GP practice like yours, then agree on a short pilot with clear success criteria.

  • 30-minute discovery call
  • Live walkthrough by one of our experts
  • Pilot plan in two to four weeks

Request your demo

Protected by Google reCAPTCHA. Google’s Privacy Policy and Terms apply.