PRIMARY CARE UK

AI Scribe & Receptionist for Primary Care

Built for the way general practice actually works.

HealthOrbit handles the 8 am rush on the phones and the 6 pm pile of unfinished notes. So your GPs can finish on time, and your reception team can breathe.

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Demonstration interface using fictional data only.

Monday, 27 January · 12:35 PM
Clinical NotesTranscript
☷   SOAP   × + Add document
▣   SOAP⌄Customize style⌄✎   ⧉   ⋯

S — Subjective

Patient reports a persistent fever, fatigue and difficulty completing normal daily activities.

O — Objective

  • Temperature elevated
  • Appears fatigued
  • Reports acute joint pain

A — Assessment

  • Suspected viral infection
  • Further review recommended

P — Plan

Arrange testing, fluids and follow-up review.

Session 1 · DEMO-0103Monday · 6:30 PM▶   2:30
00:10

Doctor: Please tell me how you have been feeling and when the symptoms started.

00:18

Patient: I have felt unwell for several days, with fever, dizziness and tiredness.

00:31

Doctor: I will complete the examination and arrange the appropriate tests.

Illustrative demo · Sample data
THE PROBLEMS WE SOLVE

Two Problems. Two AI Solutions for UK Primary Care

Three products. One platform. Less admin, more time for patients

AI Medical Scribe

for Primary Care Consultation Notes & Letters

A 10-minute GP consultation generates 15 minutes of admin. Notes. Referral letters. SNOMED codes. Fit notes. By Friday, the inbox is full. HealthOrbit Scribe listens during the consultation and produces in seconds:

  • Structured note in SOAP, CHAPS, or your practice format
  • Referral letter in NHS letter format
  • SNOMED CT codes for problems and findings
  • Patient-friendly summary for NHS App or SMS

Everything is a draft. You review, edit if needed, and sign.

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Orbit Reception Agent

for GP Practice Call Handling

Every morning at 8 am, your phones light up. Patients queue. Receptionists buckle. Some give up and walk in.

Orbit Reception Agent answers every call on the first ring, all at once. Books appointments using your existing rules, handles repeat prescriptions, signposts to community pharmacy, and warm-transfers anything complex with context already gathered.

Your reception team stops being a switchboard and goes back to being a care navigation team.

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INTEGRATION

Primary Care Documentation Automation

No copy-paste. No second screen. No new login.

Most AI scribes ask you to copy text from one window into your EHR. HealthOrbit doesn’t. Notes file directly into your GP practice patient record. SNOMED codes apply to the problem list. Referral letters save to correspondence. Your existing primary care workflow stays exactly as it is.

FOR PRACTICE MANAGERS

Primary Care AI Built for Practice Managers

Three products. One platform. Less admin, more time for patients

ICB Approved for UK Primary Care Deployment

If your practice sits inside the Birmingham and Solihull ICB, you can deploy without running your own IG review. Outside BSol? We provide the full DPIA, DCB0129 safety case, and ICB submission pack -- ready for your local ICB submission.

Primary Care Rollout Support

  • Dedicated onboarding lead for 90 days
  • Remote or on-site training for your GP practice team
  • Adoption reporting by a clinician
  • UK hours service desk
HOW IT WORKS

Getting Started with AI for UK Primary Care

Most GP practices and PCNs follow the same path.

Week 1

Discovery Call

We agree on the primary care pilot group, success measures, and IG paperwork.

Week 2

Onboarding

SystmOne or EMIS connection, training for pilot clinicians, Orbit Reception Agent configured to your GP practice booking rules.

Week 3+

Live

Weekly check-ins for the first month. Then monthly.

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See AI for Primary Care UK Working in Your Practice

Give your clinicians their evenings back.

A 30-minute call with our team. We’ll show HealthOrbit working in a GP practice like yours, then agree on a short pilot with clear success criteria.

  • 30-minute discovery call
  • Live walkthrough by one of our experts
  • Pilot plan in two to four weeks

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