Infrastructure Security
- AWS hosted in ISO 27001 certified data centers
- Regular penetration testing by third parties
- AES-256 encryption for all data at rest
- TLS 1.3 encryption for all data in transit
Compliance-first framework
Your Data. Protected by Design.
We make healthcare AI trustworthy — from data encryption to compliance with the highest industry standards.
Request compliance packCompliance & security
Trust is foundational to everything we build.
At HealthOrbit AI, security and compliance aren’t just checkboxes—they’re foundational to everything we build. We understand that as healthcare professionals, your patients’ trust is paramount, which is why we’ve designed our platform with privacy and security at its core.
Our security controls
Protection across every layer.
Product Security
- Secure-by-design development methodology
- OWASP Top 10 vulnerability prevention
- Regular security code reviews
- Strong authentication with SSO options
Data Privacy
- GDPR, HIPAA and CCPA compliance
- Data minimization principles applied
- Data retention policies and enforcement
- Subject access request support
Internal Security Policies
- Comprehensive information security policy
- Background checks for all employees
- Role-based access for internal systems
- Security awareness training programme
Certifications & policies
Built around recognised healthcare standards.
Review the security, privacy and clinical-risk frameworks that inform our platform and operating model.
HIPAA
Health Insurance Portability and Accountability Act
GDPR
General Data Protection Regulation
DCB0129
Clinical Risk Management Standard
Cyber Essentials
UK Government-backed cybersecurity certification
DCB0160
Clinical Risk Management Implementation
SOC 2 Type II
Service Organization Controls
ISO 27001
Information Security Management
NHS DTAC
Digital Technology Assessment Criteria
NHS compliance documentation
Available documentation.
Request access to the documents your clinical safety, information governance and procurement teams need to complete their review.
DCB0129 Safety Case Report
Clinical safety case demonstrating risk management for our healthcare software
Risk Management Plan
The framework used to identify, assess, control and review clinical risks
Hazard Log
A structured record of identified clinical hazards, controls and residual risk
NHS DSPT Toolkit
Evidence supporting data-security and protection requirements
DPIA Template
A data protection impact assessment template for implementation teams
Data Processing Agreement (DPA)
Contractual data-processing terms for HealthOrbit AI customers
NHS DTAC
Digital Technology Assessment Criteria compliance documentation
How does HealthOrbit AI ensure the privacy and security of patient data?
We use end-to-end encryption for all data in transit and at rest. Patient data is only accessible to authorized users. Access is monitored and logged, and our system is hosted on secure, compliant cloud infrastructure.
How does HealthOrbit AI handle downtime or system outages?
We provide a 99.9% uptime SLA for enterprise customers. Our system includes real-time monitoring, automatic failover, and disaster recovery protocols. Outage alerts and support response procedures are in place to maintain operational continuity.
Has HealthOrbit AI completed any third-party security assessments?
Yes. HealthOrbit AI undergoes regular penetration testing and independent vulnerability assessments to validate our infrastructure and application security. We also maintain up-to-date compliance with the NHS DSPT Toolkit and have completed DCB0129 Clinical Safety documentation.
Can HealthOrbit AI integrate with existing EHR/EMR systems?
Yes. HealthOrbit AI is EHR-agnostic and can integrate with most major systems via FHIR APIs, HL7, or custom middleware. We work with your IT team to ensure seamless interoperability and data flow.
Does HealthOrbit AI support NHS DTAC compliance?
Yes. HealthOrbit AI aligns with the NHS Digital Technology Assessment Criteria (DTAC). We have completed the Data Protection Impact Assessment (DPIA), Clinical Safety (DCB0129), and DSPT self-assessment, and are progressing toward full DTAC submission.
Our subprocessors
Carefully selected service providers.
All subprocessors undergo security assessment and are contractually bound by data-processing agreements.
Amazon Web ServicesCloud infrastructure
Google WorkspaceBusiness operations
Request complete subprocessor list Need additional compliance information?info@healthorbit.ai ↗